Quejas de Clientes
AVISO
Si tienes una queja, primero contacta al departamento de servicio al cliente de:
Servicio Uniteller
A 1.800.456.3492
Si aun sigues teniendo una queja sin resolver respecto a tu envío de dinero en los siguientes estados, por favor dirige tu queja a:
Alaska
Si su problema no ha sido resuelto por Servicio UniTeller, Inc. (1.800.495.5674), favor presente queja formal ante la
División de Banca y Valores del Estado de Alaska.
Las quejas formales deben ser por escrito, descargue el formulario aquí.
Los formularios de queja formal se pueden enviar a través de:
1. Fax: 907-465-1230
2. Correo electrónico:: msb_licensing@alaska.gov
3. Correo: División de Banca y Valores
PO Box 110807 Juneau, AK 99811-0807
Si tiene preguntas sobre quejas formales, favor llamar al 907-465-2521
Arkansas
Arkansas Securities Department
Heritage West Building, Suite 300
201 East Markham Street
Little Rock, AR 72201
1.800.981.4429
California
California Department of Business Oversight, Consumer Services
Department of Business Oversight
Attn: Consumer Services
1515 K Street, Suite 200
1.866.275.2677
Colorado
Colorado Division of Banking
1560 Broadway, Ste. 975
Denver, Colorado 80202
1.303.894.7575
1.877.695.0465
District of Columbia
District of Columbia Department of Insurance, Securities, & Banking
1.202.727.8000
Illinois
Illinois Department of Financial and Professional Regulation
1.888.473.4858
Indiana
Indiana Department of Financial Institutions
1.317.232.3955
1.800.382.4880 (IN Only)
Maine
Maine Bureau of Consumer Credit Protection
1.207.624.8527
1.800.332.8529 (ME Only)
Maryland
Maryland Office of the Commissioner of Financial Regulation
Attention: Complaint Unit
500 North Calvert Street, Suite 402
Baltimore, MD 21202
1.888.784.0136
1.410.230.6077
Michigan
Michigan Department of Insurance & Financial Services
1.877.999.6442
Mississippi
Mississippi Department of Banking & Consumer Finance
1.800.844.2499
Montana
Para clientes ubicados en Montana, comunícate directamente con uLink.
New York
New York Department of Financial Services
Consumer Services Division
One State Street
New York, NY 10004-1417
1.877.226.5697
North Carolina
North Carolina Office of the Commissioner of Banks
1.800.874.9791
1.919.733.3016
North Dakota
North Dakota Department of Financial Institutions
1.701.328.9933
Oregon
Oregon Division of Financial Regulation
1.866.814.9710 (OR Only)
1.503.378.4140
Pennsylvania
Pennsylvania Department of Banking and Securities
1.717.787.1854
1.800.722.2657
Puerto Rico
Puerto Rico Office of Commissioner of Financial Institutions
1.800.981.7711
Rhode Island
Rhode Island Dept. of Bus. Regulation – Div. of Banking
1.401.462.9500
South Carolina
Para clientes ubicados en South Carolina, comunícate directamente con uLink.
Tennessee
Tennessee Department of Financial Institutions
1.800.778.4215
Texas
Texas Department of Banking
Texas Department of Banking
2601 North Lamar Boulevard
Austin, Texas 78705
1.877.276.5554 (toll free)
uLink cuenta con agentes en las
siguientes ciudades en Texas:
Houston, Spearman, Lubbock, Humble,
Dallas, Carrollton, Frisco, Farwell, Friona,
Katy, McAllen, Baytown
US Virgin Islands
US Virgin Islands Division of Banking
1.340.774.7166
Vermont
Vermont Department of Financial Regulation
1.888.568.4547
Virginia
Virginia Bureau of Financial Institutions
1.804.371.9657
1.800.552.7945 (VA Only)
West Virginia
West Virginia Division of Financial Institutions
1.304.558.2294