You have a right to dispute errors in your transaction. If you think there is an error, contact us within 180 days at 1.800.456.3492 or www.uniteller.com. You can also contact us for a written explanation of your rights. You can cancel for a full refund within 30 minutes of payment, unless the funds have been picked up or deposited. For questions or complaints about Servicio UniTeller Inc. (“UniTeller”), contact: New York State Department of Financial Services : 800-342-3736 https://www.dfs.ny.gov/ Consumer Financial Protection Bureau: 855-411-2372 / 844-729-2372 (TTY/TDD) www.consumerfinance.gov

NY Liability Statement and Right to Cancel Refund Notice Liability Statement: Servicio UniTeller Inc. (“UniTeller”) will be liable to a customer for the non-delivery or delayed delivery of any money transfer, as described below: 1. The delayed delivery must occur more than 20 days after the transaction date. 2. The non-delivery or delayed delivery must be caused solely by the gross negligence or intentional act or omission of UniTeller, UniTeller’s selling agent, or UniTeller’s paying agent. 3. UniTeller will not be liable for any non-delivery or delayed delivery caused in any way by either: 3.1 Incorrect or incomplete information provided by the customer or 3.2 the beneficiary’s failure to claim the funds when and where they are available. 4. UniTeller will not be liable for any indirect, special, incidental or consequential damages resulting from the non-delivery or delayed delivery. 5. UniTeller’s maximum liability for any non-delivery or delayed delivery will be no more than $100 plus the transaction amount and transaction fees in the U.S. Dollar amount originally paid by the customer to the UniTeller selling agent.

Right to Cancel and Refund Notice: A customer may cancel a money transfer and receive a refund as described below: 1. A customer may cancel a money transfer by completing and signing a Stop Payment Request form. 2. UniTeller will not stop payment on the money transfer until: 2.1 UniTeller receives the Stop Payment Request at its operations center at 218 Route 17 North-Suite 402, Rochelle Park, NJ 07662 before payment is made and 2.2 UniTeller has sufficient time to process the request and prevent payment to the beneficiary in the payment country. 3. If the money transfer is stopped, UniTeller will pay the refund as described below: 3.1 UniTeller will issue a check payable to the customer in the money transfer transaction amount, which will be converted to U.S. dollars at the currency exchange rate in effect on the date the check is issued. 3.2 UniTeller will send the check to customer’s address shown in Stop Payment Request form or in UniTeller’s transaction records. 3.3 The refund check will be issued no later than twenty (20) business days after UniTeller’s receipt of the Stop Payment request.