Customer Complaints

NOTICE

If you have a complaint, first contact the consumer service division at:

Servicio UniTeller, Inc.

at 1.800.456.3492

If you still have an unresolved complaint regarding our activities in the following States, please direct your complaint to:

Alabama

Alabama Securities Commission

1.800.222.1253

www.asc.state.al.us/

Alaska

If your issue is unresolved by Servicio UniTeller, Inc. (1.800.495.5674), please submit formal complaints with the State of Alaska,
Division of Banking & Securities.

Formal complaints must be in writing, please download the form here.

Formal complaint forms may be submitted via:
1. Fax: 907-465-1230
2. Email: msb_licensing@alaska.gov
3. Mail: Division of Banking & Securities
PO Box 110807 Juneau, AK 99811-0807

If you have questions regarding formal complaints, please call 907-465-2521

Arizona

Arizona Department of Financial Institutions

1.602.771.2800

www.azdfi.gov/

Arkansas

Arkansas Securities Department

Heritage West Building, Suite 300

201 East Markham Street

Little Rock, AR 72201

1.800.981.4429

www.securities.arkansas.gov/

California

California Department of Business Oversight, Consumer Services

Department of Business Oversight

Attn: Consumer Services

1515 K Street, Suite 200

1.866.275.2677

www.dbo.ca.gov/

Colorado

Colorado Division of Banking

1560 Broadway, Ste. 975

Denver, Colorado 80202

1.303.894.7575

1.877.695.0465

Colorado Customer Notice

Connecticut

Connecticut Department of Banking

1.860.240.8299

www.ct.gov/dob/

Delaware

Delaware Office of State Bank Commissioner

1.302.739.4235

http://banking.delaware.gov/

District of Columbia

District of Columbia Department of Insurance, Securities, & Banking

1.202.727.8000

http://disb.dc.gov

Florida

Florida Office of Financial Regulation

1.850.487.9687

www.flofr.com

Georgia

Georgia Department of Banking & Finance

1.888.986.1633

www.dbf.georgia.gov/

Guam

Guam Department of Revenue & Taxation

1.671.635.1835

www.guamtax.com/app/contactus.do

Hawaii

Hawaii Division of Financial Institutions

1.808.586.2820

http://cca.hawaii.gov/dfi/

Idaho

Idaho Department of Finance

1.208.332.8000

http://finance.idaho.gov/

Illinois

Illinois Department of Financial and Professional Regulation

1.888.473.4858

http://www.idfpr.com/

Indiana

Indiana Department of Financial Institutions

1.317.232.3955
1.800.382.4880 (IN Only)

http://www.in.gov/dfi/

Iowa

Iowa Division of Banking

1.515.281.4014

http://www.idob.state.ia.us/

Kansas

Kansas Office of the State Bank Commissioner

1.785.296.2266

http://www.osbckansas.org/

Kentucky

Kentucky Department of Financial Institutions

1.800.223.2579

http://www.kfi.ky.gov/

Louisiana

Louisiana Office of Financial Institutions

1.888.525.9414

http://www.ofi.louisiana.gov/

Maine

Maine Bureau of Consumer Credit Protection

1.207.624.8527
1.800.332.8529 (ME Only)

http://www.credit.maine.gov/

Maryland

Maryland Office of the Commissioner of Financial Regulation

Attention: Complaint Unit
500 North Calvert Street, Suite 402
Baltimore, MD 21202

1.888.784.0136
1.410.230.6077

http://www.dllr.state.md.us

Massachusetts

Massachusetts Division of Banks

1.617.956.1500

http://www.mass.gov/dob

Michigan

Michigan Department of Insurance & Financial Services

1.877.999.6442

http://www.michigan.gov/dleg

Minnesota

Minnesota Department of Commerce

1.800.657.3602
1.651.539.1500

http://mn.gov/commerce

Mississippi

Mississippi Department of Banking & Consumer Finance

1.800.844.2499

http://www.dbcf.state.ms.us/

Missouri

Missouri Division of Finance

1.573.751.3242

http://www.finance.mo.gov/

Montana

For consumers located in Montana, please contact uLink directly

Nebraska

Nebraska Department of Banking & Finance

1.402.471.2171

http://www.ndbf.ne.gov/

Nevada

Nevada Division of Financial Institutions

1.702.486.4120

http://www.fid.state.nv.us/

New Hampshire

New Hampshire Banking Department

1.603.271.3561

http://www.nh.gov/banking/

New Jersey

New Jersey Department of Banking & Insurance

1.800.446.7467

http://www.state.nj.us/dobi

New Mexico

New Mexico Financial Institutions Division

1.505.476.4885

http://www.rld.state.nm.us

New York

New York Department of Financial Services

Consumer Services Division
One State Street
New York, NY 10004-1417

1.877.226.5697

http://www.dfs.ny.gov/

North Carolina

North Carolina Office of the Commissioner of Banks

1.800.874.9791
1.919.733.3016

http://www.nccob.gov/public/

North Dakota

North Dakota Department of Financial Institutions

1.701.328.9933

http://www.nd.gov/dfi/

Ohio

Ohio Division of Financial Institutions

1.866.278.0003

http://www.com.ohio.gov/fiin/

Oklahoma

Oklahoma Banking Department

1.405.521.2782

http://www.ok.gov/banking/

Oregon

Oregon Division of Financial Regulation

1.866.814.9710 (OR Only)
1.503.378.4140

http://dfr.oregon.gov/Pages/index.aspx

Pennsylvania

Pennsylvania Department of Banking and Securities

1.717.787.1854
1.800.722.2657

http://www.dobs.pa.gov/

Puerto Rico

Puerto Rico Office of Commissioner of Financial Institutions

1.800.981.7711

www.ocif.gobierno.pr/index_eng.html

Rhode Island

Rhode Island Dept. of Bus. Regulation – Div. of Banking

1.401.462.9500

http://www.dbr.state.ri.us/

South Carolina

For consumers located in South Carolina, please contact Ulink directly

South Dakota

South Dakota Division of Banking

1.605.773.3421

http://www.dlr.sd.gov/banking/

Tennessee

Tennessee Department of Financial Institutions

1.800.778.4215

http://www.tennessee.gov/tdfi/

Texas

Texas Department of Banking

2601 North Lamar Boulevard
Austin, Texas 78705

1.877.276.5554 (toll free)

http://www.dob.texas.gov/

uLink has agents in these cities in Texas:
Houston, Spearman, Lubbock, Humble,
Dallas, Carrollton, Frisco, Farwell, Friona,
Katy, McAllen, Baytown