Customer Complaints

NOTICE

If you have a complaint, first contact the consumer service division at:

Servicio UniTeller, Inc.

at 1.800.456.3492

If you still have an unresolved complaint regarding our activities in the following States, please direct your complaint to:

Alabama

Alabama Securities Commission

1.800.222.1253

Alaska

If your issue is unresolved by Servicio UniTeller, Inc. (1.800.495.5674), please submit formal complaints with the State of Alaska,
Division of Banking & Securities.

Formal complaints must be in writing, please download the form here.

Formal complaint forms may be submitted via:
1. Fax:  907-465-1230
2. Email:  msb_licensing@alaska.gov
3. Mail:  Division of Banking & Securities
PO Box 110807 Juneau, AK  99811-0807

If you have questions regarding formal complaints, please call 907-465-2521

Arizona

Arizona Department of Financial Institutions

1.602.771.2800

Arkansas

Arkansas Securities Department

Heritage West Building, Suite 300

201 East Markham Street

Little Rock, AR 72201

1.800.981.4429

California

California Department of Business Oversight, Consumer Services

Department of Business Oversight

Attn: Consumer Services

1515 K Street, Suite 200

1.866.275.2677

Colorado

Colorado Division of Banking

1560 Broadway, Ste. 975

Denver, Colorado 80202

1.303.894.7575

1.877.695.0465

Connecticut

Connecticut Department of Banking

1.860.240.8299

Delaware

Delaware Office of State Bank Commissioner

1.302.739.4235

District of Columbia

District of Columbia Department of Insurance, Securities, & Banking

1.202.727.8000

Florida

Florida Office of Financial Regulation

1.850.487.9687

Georgia

Georgia Department of Banking & Finance

1.888.986.1633

Guam

Guam Department of Revenue & Taxation

1.671.635.1835

Hawaii

Hawaii Division of Financial Institutions

1.808.586.2820

Idaho

Idaho Department of Finance

1.208.332.8000

Illinois

Illinois Department of Financial and Professional Regulation

1.888.473.4858

Indiana

Indiana Department of Financial Institutions

1.317.232.3955
1.800.382.4880 (IN Only)

Iowa

Iowa Division of Banking

1.515.281.4014

Kansas

Kansas Office of the State Bank Commissioner

1.785.296.2266

Kentucky

Kentucky Department of Financial Institutions

1.800.223.2579

Louisiana

Louisiana Office of Financial Institutions

1.888.525.9414

Maine

Maine Bureau of Consumer Credit Protection

1.207.624.8527
1.800.332.8529 (ME Only)

Maryland

Maryland Office of the Commissioner of Financial Regulation

Attention: Complaint Unit
500 North Calvert Street, Suite 402
Baltimore, MD 21202

1.888.784.0136
1.410.230.6077

Massachusetts

Massachusetts Division of Banks

1.617.956.1500

Michigan

Michigan Department of Insurance & Financial Services

1.877.999.6442

Minnesota

Minnesota Department of Commerce

1.800.657.3602
1.651.539.1500

Mississippi

Mississippi Department of Banking & Consumer Finance

1.800.844.2499

Missouri

Missouri Division of Finance

1.573.751.3242

Montana

For consumers located in Montana, please contact uLink directly

Nebraska

Nebraska Department of Banking & Finance

1.402.471.2171

Nevada

Nevada Division of Financial Institutions

1.702.486.4120

New Hampshire

New Hampshire Banking Department

1.603.271.3561

New Jersey

New Jersey Department of Banking & Insurance

1.800.446.7467

New Mexico

New Mexico Financial Institutions Division

1.505.476.4885

New York

New York Department of Financial Services

Consumer Services Division
One State Street
New York, NY 10004-1417

1.877.226.5697

North Carolina

North Carolina Office of the Commissioner of Banks

1.800.874.9791
1.919.733.3016

North Dakota

North Dakota Department of Financial Institutions

1.701.328.9933

Ohio

Ohio Division of Financial Institutions

1.866.278.0003

Oklahoma

Oklahoma Banking Department

1.405.521.2782

Oregon

Oregon Division of Financial Regulation

1.866.814.9710 (OR Only)
1.503.378.4140

Pennsylvania

Pennsylvania Department of Banking and Securities

1.717.787.1854
1.800.722.2657

Puerto Rico

Puerto Rico Office of Commissioner of Financial Institutions

1.800.981.7711

Rhode Island

Rhode Island Dept. of Bus. Regulation – Div. of Banking

1.401.462.9500

South Carolina

For consumers located in South Carolina, please contact Ulink directly

South Dakota

South Dakota Division of Banking

1.605.773.3421

Tennessee

Tennessee Department of Financial Institutions

1.800.778.4215

Texas

Texas Department of Banking

2601 North Lamar Boulevard
Austin, Texas 78705

1.877.276.5554 (toll free)

uLink has agents in these cities in Texas:
Houston, Spearman, Lubbock, Humble,
Dallas, Carrollton, Frisco, Farwell, Friona,
Katy, McAllen, Baytown

Utah

Utah Department of Financial Institutions

1.801.538.8830

US Virgin Islands

US Virgin Islands Division of Banking

1.340.774.7166

Vermont

Vermont Department of Financial Regulation

1.888.568.4547

Virginia

Virginia Bureau of Financial Institutions

1.804.371.9657
1.800.552.7945 (VA Only)

Washington

Washington Department of Financial Institutions

1.877.746.4334

West Virgnia

West Virginia Division of Financial Institutions

1.304.558.2294

Wisconsin

Wisconsin Department of Financial Institutions

1.608.261.9555

Wyoming

Wyoming Department of Audit

1.303.777.6605